Trimroll: Photo Cleaner

Support.

Answers to common questions, and a direct line to the developer if something isn’t working.

Where do deleted photos go?

Swiped-away photos first wait in the app’s To Delete bin, where you can restore them. When you confirm the deletion (and approve iOS’s prompt), they move to Recently Deleted in the Photos app, where you can still recover them for 30 days.

Why does a photo keep loading?

With iCloud Photos and “Optimize iPhone Storage” on, the full photo may need to download from iCloud first. Check your connection; the card updates as soon as it arrives.

The app only sees some of my photos

You may have given access to selected photos only. Open Settings → Privacy & Security → Photos → Trimroll and choose Full Access.

Restore or cancel Premium

To restore a purchase on a new device, open Settings in Trimroll and tap Restore purchases. To cancel a subscription, open the Settings app → your name → Subscriptions.

Contact the developer

Include your device model, iOS version, and a short description of what you were doing when the problem occurred. Do not include payment card details, photos, or other sensitive information.

Email support